FAQ

1. How do I place an order?
To place an order, please visit our website www.silentliner.com, select the product you are interested in, click “Add to Cart”, and then enter the shopping cart to checkout. Fill in the relevant information as prompted by the system and complete the payment.

2. What are the payment methods?
We support a variety of payment methods, including credit cards, debit cards, PayPal, etc. You can choose the payment method that is convenient for you on the checkout page.

3. How do I check the status of my order?
You can check the status of your order by logging into your account, or find the “Order Inquiry” link at the bottom of the website and enter the order number and relevant information to check.

4. Do you support international delivery?
Yes, we support international delivery. The specific shipping cost and estimated arrival time depend on your delivery address. You can see the relevant costs and delivery options at checkout.

5. How do I return or exchange products?
If you are not satisfied with the product you purchased, you can apply for a return or exchange within 30 days of receiving the product. Please ensure that the product is unused and in its original packaging. Please contact our customer service team for detailed return procedures and addresses.

6. How do I contact customer service?
You can contact customer service via the following methods:

Email:
Customer service hotline:

7. Is my personal information safe?
We take your privacy very seriously and all user information is properly kept in accordance with our privacy policy. We take appropriate security measures to protect your personal information from being leaked.

8. Are there any special offers or discounts?
We occasionally have promotions and discounts, and you can get the latest offers by subscribing to our email newsletter or following our social media pages.

If you have any other unanswered questions, please feel free to contact our customer service team. We will be happy to help you!